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In past, Rivendel Consulting has offered consulting services in strategic design, product design, interaction design, and group effectiveness. Although this is no longer our primary business, we are still available for consultancy on selected topics on a part-time basis. 249 Judd Rd., Easton, CT 06612, USAtelephone: 203-268-2332
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| Austin Henderson <henderson@rivcons.com> | Lynne Henderson <lhenderson@rivcons.com> |
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| Austin Henderson has been in the field of Human-Computer Interaction since 1964. He has a B.Sc. in Mathematics from Queen's University, Canada, an MS in Computer Science from the University of Illinois, and a Ph.D in Computer Science for MIT. He has built applications in areas including manufacturing, air traffic control, electronic mail (Hermes), user interface design tools (Trillium), workspace management (Rooms, Buttons). He has done research and user interface architecture for Xerox at both PARC and EuroPARC, and for Apple Computer, and industrial design with Fitch. Until March, 1997, he managed the Discourse Architecture Laboratory in the Apple Research Labororatories. In addition to being a principal in Rivendel Consulting, Austin is also a co-founder of Pliant Research, a aresearch consortium exploring the theory and practice of computing systems that move beyond the formal. Professionally, Austin has been active in ACM/SIGCHI since 1983, including as conference chair (1985), and organization chair (1989-1993). | Lynne Henderson has been in the field of Clinical Psychology since 1974. She has a Ph.D from Pacific Graduate School of Psychology, where her dissertation was on Shame and Shyness. She is owner and president of The Shyness Clinic, a specialty clinic focused on shyness and social phobia. She also runs The Shyness Institute, the non-profit research arm of The Shyness Clinic, advancing the understanding and treatment shyness. Based in Portola Valley, and Menlo Park California, she also has her own long-standing private practice in clinical psychology. |
Recent Publications
These documents are listed in reverse chronological order: the most recent is at the top.
- Rearranging the Rooms: a case study in video-based meeting support. Research Paper Austin Henderson (Rivendel), Lynne Henderson (Rivendel), Mattias Bergman (Sun microsystems). Presentation December 6, 2001 Center for Work, Technology and Organization, Stanford University.
- Beyond Formalisms: The Art and Science of Desiging Pliant Systems - A Talk with Austin Henderson and Jed Harris (Chapter 4 in Klaas Kaasgaard, "Software Design Usability".)
- Design for what? Six Dimensions of Activity A white paper (also available in 2 parts in "interactions" magazine, v7 5&6, Fall, 2000).
- Supporting Distance Meetings A research summary, to appear in Performance Magazine, Fall, 2000).
Mail to: henderson@rivcons.com
Original posting: April 1, 1997; Last updated: July 16, 2005